Product Owner and SQA Manager with a strong background in Customer Success and Team Management. I am passionate about combining leadership, technical skills, and strategic problem-solving to drive business growth and deliver impactful results. In my current roles, I leverage Agile methodologies and Scrum frameworks to manage backlogs, lead QA processes, and work closely with cross-functional teams, ensuring that product development and software quality meet business objectives.
Before my current focus on product ownership and quality assurance, I served as a Customer Success Manager and Senior Solutions Engineer, where I emphasized client engagement and process optimization to enhance customer satisfaction and retention. I recently completed a Full Stack Developer Bootcamp, gaining hands-on experience in front-end (HTML, CSS, JavaScript) and back-end (Laravel) development, as well as working with databases like SQL and MariaDB. My technical skills, combined with project management expertise, allow me to effectively bridge the gap between business strategy and technical execution.
I am driven by a passion for product innovation and improving customer experiences through technology.