Alor Favour Chinwoke

I'm Favour, a highly skilled and experienced customer support expert (CRM Software, Chat, email and phone support) with over 3 years of experience providing customer service with effective communication, time management and ensuring great customer satisfaction and customer retention.

✔ I have 90% strong background in resolving customer issues, providing accurate information, and highly proficient in using a variety of customer support tools and technologies, including help desk software, HubSpot, Intercom, Zoho, and ticketing systems.

✔ I pride myself on my compassionate approach, always striving to understand and address the needs of each customer with patience and professionalism.

✔ I am skilled in time management and prioritize my tasks to ensure that all customers receive a timely response, I collaborate well with others to create a positive team environment.

✔ I approach each customer interaction with empathy and patience, ensuring that each customer feels valued and appreciated, and I have a proven track record of working well with others to create a positive customer experience.

✔Excellent in team collaboration, empathy, and patience. My journey in customer support has equipped me with the ability to effectively handle a wide range of issues, from account management and payment concerns to technical troubleshooting.

My goal is to provide the best possible service to every customer, and I look forward to using my skills to support your company's needs.