Alohan Ojero

With over four years of professional experience, I have successfully supported executives, teams, and clients by combining the skills of an Administrative Assistant, Data Entry Specialist, Executive Assistant, Customer Service Specialist, and Media & Production Assistant into a cohesive and efficient workflow.

As an Administrative Assistant, I’ve managed daily schedules, organized team calendars, coordinated meetings, and maintained accurate internal records. I handled email correspondence, scheduled appointments, prepared reports, and ensured deadlines were consistently met. My ability to stay organized and communicate clearly contributed to the smooth running of day-to-day operations.

In my role as a Data Entry Specialist, I was responsible for entering and updating large volumes of sensitive data into various systems. I consistently maintained over 99% accuracy while processing client records, performance metrics, and inventory updates. I became the go-to team member for verifying data integrity and formatting reports for leadership.

As an Executive Assistant, I provided high-level support to CEOs and directors, managing complex calendars, booking international travel, and preparing documents for key meetings. I routinely drafted follow-up emails, created presentation materials, and ensured executives were well-prepared and focused. I also coordinated personal tasks, from event planning to managing confidential appointments, helping streamline their work-life balance.

In my Customer Service Specialist experience, I served as a primary point of contact for clients, resolving inquiries across email, phone, and chat channels. I practiced empathetic communication while handling complaints, offering solutions, and guiding users through services. I consistently maintained high customer satisfaction ratings and built long-lasting client relationships.

As a Media & Production Assistant, I contributed to podcast and social media content development, drafted scripts and show notes, scheduled content using editorial calendars, and ensured proper version control of digital assets. I also helped coordinate guest logistics, edited promotional materials in Canva, and published episodes across platforms like WordPress and YouTube.

This broad range of experience has given me the flexibility to adapt to various teams and industries, the confidence to handle fast-paced environments, and the precision to manage both creative and operational tasks effectively. I thrive when supporting mission-driven leaders and ensuring that every detail—whether technical, administrative, or creative—is thoughtfully managed and executed.