Since 2015, I've worked as a customer care specialist for various BPO firms. With 7 years of experience, I've developed excellent phone etiquette and the ability to calmly deal with irate customers.
Because I'm used to working on multiple projects at once, I'm very adaptable and flexible when it comes to learning new things, and I can provide fresh ideas to help your company grow and achieve all of its goals and objectives.
My most recent assignment as a Subject Matter Expert in Operations taught me how to operate as part of a team and collaborate.