Alma Mae D. Devilleres

ALMA MAE DEVILLERES REAL ESTATE VIRTUAL ASSISTANT-(- live:almamae.devilleres Phase 2, Block 5, Lot 12, Bienvenido St., Tierra Grande Camella Homes, Lawaan I, Talisay City, Cebu, Philippines 6045 PROFESSIONAL PROFILE I'm a virtual assistant who works with customer satisfaction and company growth in mind. COMPETENCIES Customer Service Team Management Sales and Marketing Management Basic Financial Management Administrative duties Social Media Management SKILLS Verbal Communication Team work and Leadership Data Entry Internet Research Report and Email Management Managing spreadsheets Creating presentations Social Media updating CAREER HISTORY CUSTOMER SERVICE REPRESENTATIVE I TELETECH CUSTOMER CARE MGT., PHIL. INC. SEPT 2018 - NOV 2018 Answered inbound calls from customers of a US based client. Created appointments for customers according the policies and quality metrics of the client. AUTOCAD DRAFTSMAN HUALE SHENGSHI TECHNOLOGY INCORPORATED MAY 2018 - SEPT 2018 Surveyed Cable Entrance Facilities and project sites in Cebu and Negros Occidental. Drafted proposed Outside Plant designs with the team for FTTBTS and FTTH projects. TEAM LEADER DA VINCI'S PIZZA: EAST WEST FUSION CENTRIS INC. FEB 2017 - MAY 2017 Managed team members and supervised assigned branch operations and sales. Closed a Php 100,000.00 bulk order with Cebu Technological University for a college department graduation. TEAM MEMBER BS ARCHITECTURE DA VINCI'S PIZZA: DON BOSCO MULTIPURPOSE COOPERTATIVE JUL 2016 - FEB 2017 JUNE 2013 - OCT 2015 Prepared and cooked customers orders as kitchen crew Trained as cashier and dining attendant, and ensured customer dining satisfaction SEMINARS AND TRAININGS CPE UNITS IN REAL ESTATE TRAINING CEBU INSTITUTE OF TECHNOLOGY - UNIVERSTIY AWARDS CEBU INSTITUTE OF TECHNOLOGY - UNIVERSITY OUTSTANDING ACADEMIC ACHIEVEMENT AS DEPARTMENT SCHOLAR PRIMARY HOMES INCORPORATED 311 V RAMA AVENUE, CEBU CITY AUGUST 25, 2017 BRIDGING FINANCIAL LITERACY AND FINANCIAL WELLNESS PHILIPPINE ASSOCIATION OF SECRETARIES - CEBU CHAPTER CEBU COUNTRY CLUB, CEBU, PHILIPPINES APRIL 29, 2017 FOCUS GROUP REAL ESTATE TRAINING PRIMARY HOMES INCORPORATED 311 V RAMA AVENUE, CEBU CITY OCTOBER 25, 2013 AUTOCAD 2015 WITH COLOR RENDERING REFERENCE PERSON NANCY JANICE CATUBAO TEAM LEADER Teletech Customer Care Mgt., Phil. Inc. FLB Corporate Center, Cebu Business Park Mabolo, Archbishop Reyes Avenue, Cebu City, Cebu- MRS. MARIA LUISA FLORITA FORMER OPERATIONS MANAGER East West Fusion Centris Inc. (Da Vinci's Pizza) La Guardia Extension, Lahug, Cebu City, Cebu MICROCADD CEBU - 3RD FLR. BLDG.4 THE PERSIMMON PLUS BLDG. MABOLO, CEBU CITY MAY 08, 2015 CHEF MARIO BONELLO EDUCATION CERTIFICATE IN COMMERCIAL COOKERY AMERICAN INTERNATIONAL CULINARY AND HOSPITALITY INSTITUTE AUG 2017 - MAY 2018 EXECUTIVE CHEF American International Culinary and Hospitality Institute P. Del Rosario St, Cebu City, Cebu-