Allison W-Tyehimba,
CSM, CTFL, ITIL
1946 South Ola Road, Locust Grove Georgia 30248,
-, -
LinkedIn Profile: www.linkedin.com/in/allisonwtyehimb1017
WORK EXPERIENCE:
Software QA/Tester /TrainerFreelancerMar 2017 to Present
Thornton Consulting Firm, LLC
Conduct manual testing on all types of Software Systems, Mobile Apps, and websites to ensure they meets customer expectation, find and report defects, and improve processes.
Perform various forms of functional testing (Smoke, System, E2E, Regression, Retest, UAT, etc.)
Work very closely with Cross Functional Team members to ensure product is released on time and with quality.
Define test strategy and test approach based on the project scope.
Develop test plans, test cases, test scenarios utilizing Black Box test cases design techniques.
Review and analyze project requirements.
Isolate, replicate, and report defects, and verify defect fixes by retesting.
Work with automation developers to develop, maintain and execute automated system and regression test suites.
Create, monitor, and update test schedule, budget, and testing staff.
Plan and estimate the testing efforts for projects
Lead and manage the testing efforts throughout an Agile Software and/or Waterfall Development lifecycle.
Create, review, and update all testing work products and deliverables (Test Plans, test cases and test scenarios) from analyzing and reviewing pertinent project documentation (system requirements, design docs, user stories, etc.…).
Create and distribute testing status reports to Project Managers and Senior Management Team
Schedule and facilitate defect triage meetings with key project team members.
Define, refine, and improve Testing Methodology
Ensure testing is performed in accordance with company defined testing standards.
Manage, review and evaluate the quality of testing activities to ensure industry standards are followed.
Lead training efforts to train project team members on new policies, procedures, and how to complete
testing deliverables.
Lead and/or attend routine project meetings (e.g. Daily Scrum, Kickoff, etc.)
Conduct introduction to software testing training to IT professionals with little or no software testing
Design and create software testing online course utilizing various Learning Management Systems (LMS).
Conducted internal audit of software testing process to gain a thorough understanding of the current process as well as document findings.
Lead Software QA/Tester ConsultantNov 2016 to Mar 2017
Wells Fargo Equipment Finance, Macon, GAContract: Apex Systems
Created, reviewed, and updated testing work products and deliverables (Test Plans, test cases and test scenarios) from analyzing and reviewing pertinent project documentation (system requirements, design docs, user stories, etc.…) for a banking financial leasing web application.
Defined, developed, implemented organizational quality policies, procedures, and testing deliverables.
Created Test Cases and Test Scenarios in Application Lifecycle Management (ALM).
Conduct various forms of functional testing (Smoke, System, E2E, Regression, Retest, UAT, etc.)
Attending all project team meetings.
Created Training documentation (how-to guides, Standard Operating Procedure documents, etc.…).
Created, assigned, monitored, and retest defects using ALM defect tracking.
Trained business users on new system functionality and defect management tools.
Generated and gathered test data needed for testing utilizing a test generator tool and manually.
Adhere to established test methodologies consistent with unit standards and guidelines
Investigate and if appropriate recommend new processes, software and/or systems to improve quality assurance processes.
Lead Software Quality Assurance Analyst (SQA)/Auditor ConsultantJuly 2016 to Sept 2016
Cadence Bank, Birmingham, AlaContract: Apex Systems
Managed and lead the Internal Test Management Review and Audits of Cadence Bank organizational software testing process for over 30 COTS banking applications.
Conducted various forms of functional testing (Smoke, System, E2E, Regression, Retest, UAT, etc.)
Created, reviewed, and updated testing work products and deliverables (Test Plans, test cases and test scenarios) from analyzing and reviewing pertinent project documentation (system requirements, design docs, user stories, etc…) for various banking financial web applications
Reviewed and evaluated the quality of testing activities to ensure industry standards are followed.
Developed and implemented SQA (Software Quality Assurance) programs, processes and procedures for application to all internally and externally developed software.
Lead training efforts to train project team members on new policies, procedures, and how to complete testing deliverables.
Provided quality assurance consulting services to support functional and technical users
Prepared and distributed a detailed report on audit findings and recommend changes in software testing process to executive management.
Mentored, trained, and developed testing staff, provide training to technology division staff on established testing policies/standards.
Lead a team of testers responsible for designing, developing, executing, and user acceptance plans and test cases.
Project Lead QA Analyst/Adult Technical TrainerFeb 2014 to Jan 2015
Mentor Global, Atlanta, GA
Facilitated Software testing training course to an average of 30 inner city adult minority women participants’ on-the-job Software Testing fundamentals.
Designed and created software testing Instructor-Led Software Testing course using a proprietary Learning Management Systems (LMS).
Created, read, analyzed, updated, and reviewed system requirements other technical documentation to convert into test cases.
Developed, refined, and proofread study material, courseware curriculum, and teaching strategies.
Evaluated trainee performance and effective training programs, as well as making recommendations for improvement.
Administered, reviewed, scored, and provide written feedback on participants completed practical exercises and exams/test.
Developed, monitored, and improved company’s training program policies, procedures, rules, etc…
Trained, mentor, and supported colleagues.
Attended and contribute to ongoing regular curriculum planning meetings with teammates Coordinated classroom setup and preparation.
Monitored and control class schedule to ensure training schedule stays on track.
Prepared, maintained, and updated daily status reports to senior management and onsite Life Coach.
Documented lessons learned, suggestions, and ideas to that will aid in continuous training/process improvement.
Prepared and distributed end of course trainer feedback on each student to onsite Life Coach.
Lead Project QA AnalystDec 2011 to Sept 2013
The Home Depot, Atlanta
Lead multiple QA test teams (onshore/offshore) responsible for testing various global retail applications, with a revenue of over $40mil. This supervision involved oversight of all functional, performance, automation, security, fail-over, back-end (SQL Queries), back-based, User Acceptance testing conducted by QA testing team.
Created, reviewed, and updated testing work products and deliverables (Test Plans, test cases and test scenarios) from analyzing and reviewing pertinent project documentation (system requirements, design docs, user stories, etc.…) for a retail /POS web application.
Conduct various forms of functional testing (Smoke, System, E2E, Regression, Retest, UAT, etc.)
Developed and distribute key performance indicator (KPI) dashboard reports that centralized on overall test execution progress, defect root cause analysis, and defect density utilizing Quality Center (QC).
Developed and updated Master Test plan documentation to organize resources and establish the blueprint of the intended test strategy of the project.
Produced well-structured, documented and maintainable test cases and/or scripts and identify expected results for manual and automated testing
Built a high performing QA teams by implementing new testing processes & best practices that reflected industry standard.
Collaborated with business partners, developers, Business Analyst, end users, and other technical team members, and 3rd vendors to ensure all QA project deliverable were met on time and within budget.
Coordinated the efforts of testing team members and any other testing contributors from cross-functional teams.
Supported software developers to implement QA procedures, tools and processes
Lead, updated, and monitored the analysis, design, implementation and execution of test cases, procedures and test suites.
Scheduled and facilitated daily defect triage meeting with key project team members.
Reviewed, assigned, updated, and closed all project defects.
Created domain, project, and users in Quality Center
Reviewed requirements, user stories, and other project documentation to develop test cases.
Created, maintained, and updated requirement traceability matrix (RTM) to ensure test cases/test scenarios have been created for defined project requirements.
Identified risks during each phase of the SDLC that will impact testing and provide mitigation plan for each risk identified. Created test cases for high level risks.
Facilitated and trained new hires and non-testing personnel on the software testing fundamental and basic application work flow.
Responsible for set-up of test environment by working closely with other technical personnel before test execution.
Lead Test CoordinatorAug 2011 to Dec 2011
U.S. Office of Personnel Management, Macon, GAContract: TekSystems
Software Methodology: Agile Scrum
Government Clearance: Public Trust
Responsible for leading all software testing efforts for System Testing, E2E Testing, Accessibility Testing, Regression Testing, Retesting, GUI Testing, Soap UI Testing, and User Acceptance Testing utilizing Agile Scrum methodology to thoroughly testing the official government online job listing USAJobs website.
Created, reviewed, and updated testing work products and deliverables (Test Plans, test cases and test scenarios) from analyzing and reviewing pertinent project documentation (system requirements, design docs, user stories, etc.…) for a Government web application.
Developed and implemented SQA (Software Quality Assurance) programs, processes and procedures for application to all internally and externally developed software.
Established defect root cause reporting structure, which enabled executive leadership to have visibility of the problematic areas of the application system.
Responsible for developing Master Test Plan documentation to organize resources and establish the blueprint of the intended test strategy of projects
Worked with the respective Business & IT leadership stakeholders to ensure appropriate test coverage was accomplished.
Worked with product owner for Sprint planning, review and backlog refinements.
Analyzed sprint user stories and created test scenarios and test cases, utilizing Team Foundation Server (TFS).
Lead and attended all Scrum meetings (retrospective, sprint planning, daily scrum meeting, review, etc….).
Worked closely with release manager to schedule deployment from pre-production to production.
Facilitated and attended daily scrum meetings.
Coordinated and conducted Sprint review demo with stakeholders.
Conducted sprint retrospective and followed up on action items for continuous process improvement.
Worked closely with Product Owners, coordinating product backlog grooming and story estimation.
Developed and distribute key performance indicator (KPI) dashboard reports that centralized on overall test execution progress, defect root cause analysis, and defect density utilizing Team Foundation Server (TFS).
Lead IT QA SpecialistJune 2007 to July 2011
U.S. Dept. of Defense Peachtree City, GAContract: ASE
Government Clearance: Secret
Lead the planning, deployment, and testing of GOTS/COTS applications, hardware, and configuration changes to test lab servers and workstations running on a mixed Microsoft Windows platform (Windows servers 2003/08, Vista, and XP, etc..). Software deployments are executed and managed via Deployment and Server Manager (DSM).
Developed and implemented SQA (Software Quality Assurance) programs, processes and procedures for application to all internally and externally developed software.
Created, reviewed, and updated testing work products and deliverables (Test Plans, test cases and test scenarios) from analyzing and reviewing pertinent project documentation (system requirements, design docs, user stories, etc.…) for a Government web/client-server application.
Packaged, deployed, tested, and troubleshoot monthly Microsoft security patches deployed to test lab servers and workstations. Patches were deployed utilizing SCCM.
Lead and managed testing team throughout every phase of Software Development Lifecycle (SDLC) to ensure testing stayed on track and budget.
Facilitated training sessions on the SDLC and STLC phases and Software Testing fundamental to new hire and non-testing members.
Lead the User Acceptance testing efforts with government business users to ensure requirement were met.
Developed project Test Plan, test strategies, estimates, and test approach
Analyzed and recommend refinements to system requirements.
EDUCATION:
St. Leo University, BA-Sociology, Atlanta, GA
