_I am an award winning, certified IT Software Testing & Quality Assurance Professional with 18 years’ work experience; with a very diverse set of skills in Software Test Management, Agile Scrum Master Coaching, Project Management, and Software Testing Training/Coaching/Mentoring. I have a BA degree in Sociology from Saint Leo University and three IT certifications; Certified Scrum Master, Certified Tester Foundation Level and Certified Information Technology Infrastructure Library v3. I have collaborated with all key project stakeholders to ensure software systems meets customers requirement, defects are found and fixed before scheduled production deployment. In addition, I have created, designed, and developed technical course curriculum and trained many of the fundamentals of software testing. _
** AREAS OF EXPERTISE: **
**PROJECTS/ DOMAIN EXPERTISE: **
Retail Application
Order Fulfillment
Banking (Auto Loan Origination, Credit Card, Debit)
Financial (Leasing)
Government Applications (Dept of Defense and Dept of Office Personnel)
Customer Relationship Management (CRM)
eCommerce/Online
Mobile Apps
Point of Sale