ALLEN G. NABONG
--Unit 201 Building 3 Manggahan Village Condominium, Amang Rodriguez Ave. Manggahan Pasig Metro Manila 1161 Philippines
Career Objective: To work for an international organization that will allow me to advance in my career
11 years of experience in Sales and Customer Service specializing in lead generation and telemarketing.
Extensive exposure and focus on lead generation for various campaigns in the field of technology, marketing solutions, logistics and business analytics for the past 3 years.
Seasoned customer service & sales agent that handled multiple financial campaigns, insurance and telecom service provider
Multi-awarded personnel due to excellent customer service skills and consistently exceeding KPI goals
Work Experience:
Lead Generation Specialist B2B
(Marketing- Different Campaigns in the US)
Change3 Enterprises LLC
January 2018 – Present
Lead Generation Specialist B2B
(Marketing- Different Campaigns in the US)
SalesStaff LLC
April 2015 – November 2017.
Achievement:
• A+ Player when it comes to generating leads.
• Was part of Special Project Team who handles Tier 1 Campaigns.
Senior Consultant
(Insurance-Suncorp/Australian Account)
WNS Global Services
5F Techno Plaza 2 Orchard Road, Eastwood Libis
Quezon City
July 2013 – February 2015
Achievement:
Consistent performer on a monthly basis
Top Agent for QA
Consistently getting commendations from our clients
Customer Service Representative/Sales Representative
(TelCo – AT&T)
TRG PHILIPPINES
8F Hanston Building, Ortigas Business Center Pasig City
June 2011 – January 2013
Achievement:
Top Agent for Crift (Customer Satisfaction Survey)
Regularly meeting and exceeding metric goals
Customer Service Professional
(Financial – Capital One)
SITEL PHILIPPINES
12F Robinsons Cybergate Plaza, Cybergate Street corner Edsa,
Mandaluyong City
September 2008 – June 2011
Achievement:
Consistent balance performer on a monthly basis
Exceeded expectation for the metrics that we follow(Sales and Csat)
Top One performer for Capital One MAA for a several of months
Telemarketing Specialist
TIMES ASIA PUBLICATIONS INC.
Trafalgar Plaza, Makati Ave. Makati City
July 2007 – June 2008
HSBC Account
Achievement:
Consistent top seller on a monthly basis
Top performer in rookies category
Educational Background:
College:B.S Nursing
Asian Institute of E-commerce
Calasiao, Pangasinan
2004 – 2007
Secondary:San Marcos High School
San Marcos, Calumpit Bulacan
1999 – 2003
Primary: Malasiqui Central School
Malasiqui, Pangasinan
1993 – 1999
Character Reference:
Isabel Roberto
Operations Manager
TRG Philippines-
Degie Gonzales
Senior Operations Manager
VXI Global Services-
Rodelynn Garcia
CashierII
Metro Rail Transit
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