Allen Nabong

·        11 years of experience in Sales and Customer Service specializing in lead generation and telemarketing.

·        Extensive exposure and focus on lead generation for various

campaigns in the field of technology, marketing solutions, logistics and

business analytics for the past 3 years.

·        Seasoned customer service & sales agent that handled

multiple financial campaigns, insurance and telecom service provider

·        Multi-awarded personnel due to excellent customer service skills

and consistently exceeding KPI goals

Work Experience:

Lead Generation Specialist B2B

(Marketing- Different Campaigns in the US)

Change3 Enterprises LLC

January 2018 – Present

(Work from home)

 Lead Generation Specialist B2B

(Marketing- Different Campaigns in the US)

SalesStaff LLC

April 2015 – November 2017.

(Work from home)

 Achievement:

A+ Player when it comes to generating leads.

Was part of Special Project Team who handles Tier 1 Campaigns.

Senior Consultant

(Insurance-Suncorp/Australian Account)

WNS Global Services

5F Techno Plaza 2 Orchard Road, Eastwood Libis

Quezon City

July 2013 – February 2015

Achievement:

Consistent performer on a monthly basis

Top Agent for QA

Consistently getting commendations from our clients

**Customer Service Representative/Sales Representative **

(TelCo – AT&T)

TRG PHILIPPINES

8F Hanston Building, Ortigas Business Center Pasig City

June 2011 – January 2013

Achievement:

Top Agent for Crift (Customer Satisfaction Survey)

Regularly meeting and exceeding metric goals

 Customer Service Professional

(Financial – Capital One)

SITEL PHILIPPINES

12F Robinsons Cybergate Plaza, Cybergate Street corner Edsa,        

Mandaluyong City

September 2008 – June 2011

Achievement:

Consistent balance performer on a monthly basis

Exceeded expectation for the metrics that we follow(Sales and Csat)

Top One performer for Capital One MAA for a several of months

Telemarketing Specialist

TIMES ASIA PUBLICATIONS INC.

Trafalgar Plaza, Makati Ave. Makati City

July 2007 – June 2008

HSBC Account

Achievement:

Consistent top seller on a monthly basis

Top performer in rookies category