Allelie Marie R. Burgos
Purok Maligaya Brgy. Canjusa Pulupandan
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WORK EXPERIENCE
More than 1 year of experience in BPO
Multi-skilled agent handling both customer service and basic technical support that includes activation and billing inquiries. For technical support real time troubleshooting of mobile phone connectivity
Knowledgeable of Microsoft Office and Google Docs
Company: PanAsiatic Call Center Inc. April 20, 2014 until May 18, 2015
Customer Service Representative
Handling calls for activation, billing and real time troubleshooting of mobile connectivity
Company: Transcom Bacolod April 21, 2016 – September 22, 2016
Customer Service Representative
Handling calls about billing
EDUCATION
Elementary: Pulupandan East Elementary School
Attended June 1998 – April 2004
High School:La Consolacion College – Bacolod
Attended June 2004 – April 2008
College:La Consolacion College – Bacolod
Attended June 2008 – April 2010
John B. Lacson Colleges Foundation
Attended June 2012 – May 2013
REFERENCE
Nico Ortiz
Quality Assurance Specialist
PanAsiatic Call Center Inc
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Krizza Mae Joy Arita
Support Head
MonitizeMore
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Joelyn Grace Villaster
Customer Service Representative
Transcom Bacolod
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