Allan Paul

ALLAN PAUL Z. LAGMAN Brgy. Tablang Paniqui, Tarlac Contact details:- Email Address:- OBJECTIVE: Seeking for a position in your institution where I can apply my knowledge, skills, and abilities to provide a good quality of service for the development of your institution and to your company. PERSONAL DATA: Date of Birth: May 26,1993 Place of Birth : Tablang Paniqui, Tarlac Age : 27 Gender : Male Height : 6’ 2” Weight : 70 kilos Religion : Roman Catholic Civil Status : Single Nationality : Filipino EDUCATIONAL BACKGROUND: COLLEGE INTERWORLD COLLEGES FOUNDATION INC. Quezon St. Tablang Paniqui, Tarlac Bachelor of Science in Computer Science - SECONDARY ST. ROSE CATHOLIC SCHOOL Zamora St, Paniqui, Tarlac - PRIMARY PANIQUI NORTH CENTRAL ELEMENTARY SCHOOL Zamora St. Paniqui, Tarlac - EXPERIENCE: SUTHERLAND GLOBAL SERVICES P. Burgos St, Tarlac City, Tarlac Credit One Bank SME Role- Take second voice, do floor walk, take supervisors calls. Temporary TM Role- Take supervisor call, take second voice, one on one coaching, conduct team huddle/team meeting, look after dialer, conduct site pre shift huddle- share strategy, share new updates and goals- RMS COLLECTION PHILS INC. Tech hub 22nd floor IQOR-ADMIN Sm City Clark, Angeles City, Pampanga Capital One UK Collection Specialist- Take both Inbound/Outbound calls for collections, getting basics queries about fraud, billing, and dispute, helping customers manage their credits by providing payment plan options. - CLASSIC SLEEPCARE IT SERVICES INC.  22nd Floor Tycoon Centre Condominium, Pearl Drive, Ortigas Center, Pasig City Adapthealth Group of Companies Billing Dept - Take both Inbound/Outbound calls for collections, getting queries about their Ins coverage, discuss explanation of benefits/billing to the patient via IB/OB and emials 2021 -2022 CHARACTER REFERENCE: IRENE FERNANDEZ Sutherland Global Services Credit One Bank Supervisor- JEREMIE CANALES RMS COLLECTION PHILS. INC. Capital One Auto Finance Supervisor - MA. CRISELDA AGUILAR CLASSIC SLEEPCARE IT SERVICE INC. Adapthealth Group of Companies Supervisor- I hereby certify that the above information are true and correct to the best of my knowledge. Allan Paul Z. Lagman Applicant’s Signature