Alina Chu

Alina Chu

$26/hr
Remote Customer Success & Account Management | Bilingual English & Mandarin
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Scottsdale, Arizona, United States
Experience:
10 years
About

I am a results-driven professional with extensive experience in customer service, account management, and business development across multiple industries, including aerospace, real estate, and consulting. Over the years, I have developed a strong ability to build and maintain long-term client relationships, resolve complex issues with patience and efficiency, and identify growth opportunities for both clients and companies.

My background includes representing international companies in the aerospace sector, where I managed client accounts and ensured smooth communication across global teams. I have also worked in real estate, supporting clients through high-value transactions, and most recently started my own consulting business connecting companies with potential clients. These experiences have strengthened my adaptability, problem-solving skills, and ability to thrive in fast-paced environments.

I am bilingual in English and Mandarin Chinese, with conversational proficiency in Burmese, which allows me to support diverse customer bases and foster cross-cultural business relationships. I am also highly proficient in CRM and ERP systems such as SAP, Epicor, and Syteline, and I bring strong skills in client onboarding, project coordination, and customer retention.

What sets me apart is my positive energy, consistent reliability, and focus on building meaningful connections. I take pride in not only solving problems but also creating a great experience for every client I support. My goal is to bring value to organizations by ensuring clients feel heard, supported, and confident in the services they receive.

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