About Me
I am a results-oriented professional with extensive experience in project management, customer service, sales, and claims operations across diverse industries. My background includes leading projects in construction and real estate, streamlining operations, and delivering exceptional customer experiences. I excel in managing complex processes, from permit acquisition to vendor negotiations, while driving cost optimization and client satisfaction.
I bring proven expertise in cross-functional team collaboration, conflict resolution, and implementing innovative solutions, such as price book systems and CRM integrations. My ability to navigate both B2B and B2C environments ensures seamless communication and efficiency in resolving challenges.
Previously, I spearheaded claims management operations, developing a profitable business line and overseeing high-value international claims. My experience spans market analysis, budgeting, and strategic planning, equipping me to deliver value in dynamic, fast-paced settings.
With a commitment to continuous improvement, I thrive in roles requiring adaptability, leadership, and a client-focused approach.