Ali Elmokkadem
$7/hr
Customer Service Manager/Account Management
- Reply rate:
- 66.67%
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 29 years old
- Location:
- Marsa Matrouh, Matrouh, Egypt
- Experience:
- 5 years
Other
About
I am an experiences Customer Service team leader with over 4 years of experience from representative to managerial positions. I have been responsible for developing strategy and guidelines for the entire home broadband queue for Vodafone UK.
I have over 2 years of experience in Human Resources during which I have helped an outsourcing agency grow from 150 employees to more than 600, develop company's hierarchy and contract negotiations with employees, develop onboarding and offboarding process.
I am currently account manager for an advertising agency and looking for new challenges.
Skills
