Experienced remote professional with over 16 years in customer service, data management, and workforce scheduling. Proficient in Excel and Google Workspace, with a strong track record of delivering accurate, data-driven solutions. I specialize in remote team coordination, real-time analysis, and client support. Known for being detail-oriented, reliable, and efficient in fast-paced virtual environments. I'm seeking opportunities where I can bring value through my experience and commitment to operational excellence.