Alexis Marie
Bacaltos
FREELANCE
REAL ESTATE SERVICES
WhatsApp : - Skype: live:amb.sec95
E-mail:-
PERSONAL PROFILE
I have 6 years working experience in the BPO and KPO industry.
I handled accounts like Inbound Customer Service, Outbound
Sales, Lead Generation and non-voice/back office accounts. Year
2019 of August when I got hired as an Appointment Setter for
various real estate virtual ops in a work from home set up. I have
strong phone and verbal communication skills along with active
listening skills. I am customer focus and able to adapt to
different personality types.
EXPERIENCE
Alorica-
Retention/CSR
Assigned to assist and explain customer's billing
inquiries and upselling our subscription for a Telco
account.
Flatworld Solutions-
CSR
Assigned to verify benefits and eligibility for policy
holder.
Freelancer
2019 - PRESENT
Appointment Setting
Email Support
Phone Support
Sales Representative
Tools I have experience:
Rei Reply
Calltools
Call Rail
CRM Sierra Interaction
Later.com
Canva
Slack
Propstream
Hootsuite
Ring central
CRM Podio
MS Word/Excel
ViciDIAL
Calltools.io
Hubstaff
Xencall
Salesforce
Trello
Zillow
Product Researcher
Real Estate
Acquisition Specialist
Inside Sales Agent
Virtual Assistant
EDUCATION
Davao Doctor's College
SKILLS
Customer Service
E-mail Support
Real Estate
Sales
Time Management
Multitasking
