Alexis Marie Bacaltos

A Skilled communicator with a vast of 5+ years of experience in the BPO Industry. Virtual Assistant, Customer Service, Appointment Setter and Real Estate.

I have years of intensive training, background, and experience in different types of job categories.

Through my experience, I have become adept at overseeing a wide variety of customer-facing responsibilities while demonstrating a steadfast commitment to maximizing customer service and satisfaction. .I consider my strongest points to be my impeccable phone manners, giving the best result, and my ability to deal with agitated or distressed customers.

I am the type of person who maintains open communication/partnership with my clients, thus I am open for constructive criticisms and feedback because I believe that in order to lengthen the campaign and for it to sell, I need to continuously look for ways to improve my service/skills for better service. It's important to build long-term relationships with clients.

I would welcome the opportunity to speak with you and I am sure after appraisal of my job history and client feedback in my profile, you will see I am an individual with excellent potential. I close with great hopes and aspirations.

My expertise:

• Generating leads

• Building a mailing list

• Managing CRM

• Real Estate Research

• Pulling Probates

• Pulling Foreclosures

• Distress properties

• Tax Delinquent List

• Pulling Evictions

• Skip tracing

• Run Comparable's using Propstream

• Zillow listings

• Expired listings

• Filing-up Contracts

• Email Campaign

• Text Campaign

• MLS Search

• Property and Ownership search using County Sites

• Deal Assessment

• Data entry/Data Mining

• Data Consolidation

• Data Cleaning in Excel

• Data Extraction

• PDF Conversion

• Building List

• Organizing Documents

• AirBnB listings

• Real Estate Courses

• Handling team as I have my own Agency

Sites, Tools, and Softwares I've known:

• Pipedrive CRM

• Freedomsoft/REI Simple

• Podio CRM

• Hubspot CRM

• LionDesk CRM

• Propstream

• Mailchimp

• BeenVerified and Whitepages premium

• Mojo Dialer

• Call Tools

• ReiReply

• XenCall

• Phone Burner

• Google Voice and Hangouts

• Slack

• Google Drive, Dropbox, G Suite

• Trello and Slack

• Whatsapp

• Zoom and Skype

• FollowupBoss

• PriceFinder

• Craiglist

• ClicktoMail

• Carrot.com

• BiggerPockets

• Real Geeks

• Facebook and LinkedIn

• Zillow, Redfin, Realtor.com, Realestate.com, Loopnet

Graphic Design:

• Canva

My skills are not limited as I am willing to undergo any training that's necessary to improve and do my tasks better, I can work under minimal supervision even under pressure. I am easy to work with and I have a flexible schedule that can adjust to your preference.