Alexis Fatima Diego

Alexis Fatima S. Diego Taurus St., Madonna Homes, Alangilan, Batangas City-- OBJECTIVE To be able to share my knowledge, skills, and abilities and further enhance it to become an asset for the company PERSONAL INFORMATION Birthday: July 11, 1985 Civil Status: Single Citizenship: Filipino Religion: Roman Catholic Father’s name: Alejandro R. Diego Occupation: Government Employee Mother’s name: Ruby T. Cruz Occupation: Housewife WORK EXPERIENCE April 2017 – Present – Teletech Lipa City Technical Support Representative – Telstra Mobile Assurance April 2015 – October 2016 – Alorica Philippines Lipa City Customer Care Representative – Comcast West Billing Technical Support Representative (Subject Matter Expert) – Comcast West 3P Repair September 2008 – April 2015 – Convergys Phil. Inc. Alabang Technical Support Representative (Level 2) – DELL – 4 Years Team Lead December 2006 – June-cc Corporation Makati City Sales Representative Outbound EDUCATIONAL BACKGROUND 2004 – 2007 Our Lady of Fatima University Valenzuela City BS Commerce, Major in Business Management and Entreprenuership 2nd year – 1st sem of 4th year 2002 – 2003 Emilio Aguinaldo College BS Commerce 1st year 1998 – 2002 St. Bridget School Quezon City Secondary Education 1997 – 1998 St. Bridget School Quezon City Grade 6 1994 – 1997 Immaculate Concepcion Academy of Manila Grade 3 – 5 1993 – 1994 St. Rita College Muntinlupa City Grade 2 1992 – 1993 Immaculate Concepcion Academy of Manila Grade 1 SEMINARS ATTENDED § Call Center Training (partnership between TESDA, 999cc Corporation, and Our Lady of Fatima University) – November 6, 2006 – December 23, 2006 § Caring for Special Children – every summer (2001 – present) § Site Location and Corporate Planning – September 23, 2006 § Leadership Training Seminar – August 21, 2004 § Redefining the Role of Management Graduates in Information Technology Industry – August 11, 2004 ORGANIZATIONS § PVI Foundation Inc. (Pagkakaisa Volunteers Inc.) – Senior Counselor, member; 2001 – present § Commerce Society – Our Lady of Fatima University; Former Secretary, member; 2004 – present § Commerce League – Emilio Aguinaldo College; Former Secretary; 2002 – 2003 REFERENCES Ms. Maria Katrina Untalan Business Owner – previously employed by Convergys (DELL) Batangas City- Mr. Oliver Reyes Operations Manager – Alorica Lipa City-