Lati, Ma. Alexandra C.
Unit 804 The Advent Residency, #20 Oxford St., E. Rodriguez, Cubao Quezon City-/--
JOB OBJECTIVES
To be able to impart my knowledge in the field of customer service and in return to learn more on the environment where I can explore more.
To develop my interpersonal relationship with my colleagues and to make a positive contribution to the organization.
HIGHLIGHTS OF QUALIFICATION
A competent individual who faces each day as a challenge and an opportunity.
Willing to take difficulties and able to manage with confidence and enjoy the fruits of hard work.
Hard working and fast learner to new procedures introduce.
SKILLS
Excellent in Oral Communication.
Literacy in basic Computer Operations (MS Word, MS PowerPoint, MS Excel) and know how to use internet E-mail.
Good Interpersonal Ability.
Flexibility/Adaptability/Managing Multiple Priorities.
EDUCATIONAL BACKGROUND
Tertiary: Technological Institute of the Philippines
2011 – 2013Bachelor of Science in Accountancy
Quezon City
Secondary:Sto. Tomas De Villanueva Parochial School
2007 – 2011 Santolan Pasig, City
Primary: Gairan Elementary School
2000 – 2007 Cebu City
PERSONAL DATA
Age: 24
Birth Date:September 01, 1994
Civil Status:Single
Religion: Roman Catholic
Height: 5’4
TRAINING AND WORKING EXPERIENCE
MojoTrend (Online Shop) - Homebased
E-mail Support Professional
April 2018 – November 2018
Task Us
E-mail Support Professional
September 2016 – February 2018
Stellar
Customer Service and Sales Representative
June 2015 – June 2016
WNS
Travel Analyst, Reservations
January 2014 – July 2014
PCCW
Subject Matter Expert
January 2013 – June 2014
CHARACTER REFERENCES
Mervin Bryann Arespacochaga
Team Leader at Teletech – Cuabo-
Lester Pomares
Team Leader at IGT – Shaw-
