Alexander Yinimi Bala

I’m a dedicated IT Support Specialist with a strong background in helping users resolve technical problems efficiently. With years of experience in both onsite and remote environments, I’ve supported a wide range of clients, including corporate users, SMEs, and individuals. My services cover system diagnostics, software and hardware troubleshooting, network setup, Windows administration, printer configuration, and data backup solutions.

I take pride in simplifying technology for my clients. Whether it’s a computer that won’t boot, a network that keeps dropping, or software that refuses to install correctly, I patiently work through the problem, explain solutions in a way that’s easy to understand, and make sure everything is functioning as it should.

I’ve also provided support through service desk roles where time management, customer service, and multitasking are key. I’m familiar with tools like Microsoft Office Suite, Zoom, TeamViewer, Active Directory, Windows Server, and more. I always aim to provide top-notch service and ensure users are satisfied, confident, and productive after resolving their issues.

If you're looking for a reliable IT guy who speaks your language and solves problems without jargon or excuses, let’s work together. I’m available for one-time fixes, long-term support, or ongoing freelance partnerships.