Alexander John Manuud

Alexander John M. Manuud Blk. 18 Lot 43 Phase 2 Palmera Northwinds City San Jose Del Monte Bulacan 3023 Cell # - Email add:- WORK EXPERIENCE Oct 2014 – Jan 06, 2017 Team Lead Ingram Micro, 3 World Square bldg.., McKinley Hills, Fort Bonifacio, Taguig • Microsoft O365 • Webhosting, e mail hosting, email administration • Virtual Private Servers • Cloud Support Oct 2011 – June 02, 2014 Team Lead, Verizon Sykes Asia, Glorietta 1, Ayala, Makati • provisioning and test & turn up of Ethernet circuits • NxT1, Ds1/DS3 and OCn circuits June 2010- Oct 2011 Senior Quality Assurance Coordinator Sykes Asia, K- Pointe Bldg., Aurora Blvd., Q.C. • Technical Support for AT&T MIS • T1 circuits • NxT1, MLPPP Feb 2009- June 2010 Quality Assurance Coordinator Sykes Asia, K- Pointe Bldg., Aurora Blvd., Q.C. July 2007- Feb 2009 Technical Support Professional Sykes Asia, K- Pointe Bldg., Aurora Blvd., Q.C. July 2006- July 2007 Technical Support Representative Sykes Asia, K- Pointe Bldg., Aurora Blvd., Q.C. Feb 2005- June 2006 Customer Service Representative Teleperformance USA Octagon Bldg., San Miguel Ave. Ortigas Center, Pasig City PERSONAL INFO Birth Date: 7th day of June, 1976 Place of Birth:Metro Manila Citizenship:Filipino Height:5’8” Weight:180 lbs CHARACTER REFERENCES Karenina Manapsal QAC, Ingram Micro Contact # - Richard Alfante Performance Readiness Trainer, Ingram Micro Contact # - Rommel Calingasan Trainer, Ingram Micro Contact # -