I have been in the call center industry for 11 years, a supervisor for the last 5 years. I have also worked as a Quality Assurance Coordinator.
I am hardworking and with a passion to learn. I can work with very little to no supervision at all. I can work independently but will have no issues working with others.
I have experience and skills in the ff:
•Desktop/PC troubleshooting and maintenance (hardware and software)
•LAN and WAN set up and maintenance
•Windows XP, 7,8 and 10 installation and maintenance
•MS Office - Excel, Word, powerPoint and Office
•email set up, configuration and maintenance
•Android OS
•DSL troubleshooting and maintenance
•T1, NxT1, T3, DS1, DS3, OC3, OC12, OC48 and OC192
•Cisco Routers