With two years of dedicated experience in client facing-roles as a Sales Development Executive, my primary task was to identify and qualify potential leads, nurturing them into valuable opportunities for the sales team. I engaged in proactive outreach via various channels, including email, phone calls, and social media, to initiate conversations with prospects and educate them about our products or services. In addition to my extensive sales background, I bring nearly two years of experience as a Case Manager for Mass Arbitration Cases for a prominent US-based law firm. I successfully engaged with clients, managed crucial documents and oversaw the administration of arbitration and mediation cases showcasing my adeptness in the legal field.
Lastly, I'm handling projects for a company based in San Francisco, CA where I immersed myself in extensive market research, thoroughly analyzing industry trends, competitive landscapes, and evolving customer needs. These valuable insights directly informed my optimization of sales strategies and product offerings. Additionally, I took the lead in both planning and executing targeted campaigns that successfully boosted website traffic, enhanced client engagement, and ultimately improved overall sales performance metrics.