Alex Mwangi Njoroge

ALEX MWANGI NJOROGE VIRTUAL ASSISTANT- SUMMARY Virtual Assistant with a results-driven approach to administrative support, social media management, and project coordination. Skilled in streamlining workflows, enhancing team communication, and maintaining digital organization. Proficient with tools like ClickUp, Notion, Meta Suite, and Canva. Known for reliability, responsiveness, and delivering consistent support in fast-paced remote environments. TECHNICAL SKILLS Calendar and Email Management Data Entry and Spreadsheets CRM and Lead Tracking Social Media Scheduling Basic Graphic Design Video Editing Project Management Tools Content and Blog Formatting Online Research and Documentation PROFESSIONAL EXPERIENCE Social Media and Podcast Assistant, Boxpod TV Oct 2023 – Apr 2025 Designed episode graphics, thumbnails, and promotional posters using Canva. Assisted in planning and publishing weekly content drops with strong brand alignment. Virtual Assistant, Bluegift Digital Streamlined task management in ClickUp, improving completion rates by 30%. Organized customer support workflows and enhanced internal communication. Apr 2023 – Sep 2023 Administrative Virtual Assistant, List With Freedom Apr 2022 – Mar 2023 Conducted data entry and created structured reports from real estate listings to support market research. Managed inbox and calendar systems, improving responsiveness and schedule organization. Social Media Assistant, Rays Fitness Jan 2022 – Mar 2022 Created and scheduled content calendars for Instagram and Facebook, increasing engagement by 45%. Wrote captions and optimized post timing while monitoring audience interaction. EDUCATION Bachelor’s in Construction Management Kenyatta University Gained skills in project coordination, documentation, and structured workflows. Sep 2019 - Sep 2023 ADDITIONAL INFORMATION Languages: English, Kiswahili. Certifications: Virtual Assistant Certification (Alison), Social Media Management (Alison), CRM and Customer Support Fundamentals