I am a dynamic professional with great experience in providing Customer service/support as well as excelling in virtual assistance. I am proficient in Microsoft Office Suite/Google Workspace, Customer Relationship Management, Managing Operations, Email marketing/management, Business correspondence, CRM software e.g. Zendesk, Shopify, Gorgias, Slack and managing large amounts of inbound and outbound calls. I take pride in taking clients' needs and visions as my own and achieving maximum productivity for their businesses. I am self driven, highly organized and result-oriented with excellent communication, interpersonal and problem- solving skills that build consensus and promote teamwork.