Alex Javier Jr

I am a Freelance customer service representative with 7 years Experience in multiple BPO companies. Within the the course of my work I was able to master skills that I need to work as a Freelance agent, to name a few;

1. Phone handling
2. Email handling
3. Chat support
4. Microsoft office
5. Customer Escalations
6. English fluency

I am an easy going, well organized person who works hard and can motivate him myself to work. I have a positive attitude and I don't crack under pressure but instead I thrive in it, I always love a good challenge. I own up to my mistake, I always learn from it, and sometimes laugh at it too. I am a team player and I always get along with my colleagues, because at the end of the day we are a team and we need each other to succeed. I listen criticism as long as it will make me as a better person or worker. I always meet my deadline and never leave work undone.