Alessandra Fevidal

ALESSANDRA FEVIDAL Paris, France ABOUT ME: HR professional with 7+ years of international experience in Talent Acquisition, HR Operations, and HRIS. Proven track record of delivering high-volume recruitment, streamlining HR processes, and implementing systems improvements that enhance employee experience and compliance. Skilled in leveraging HR technology (SAP SuccessFactors, Workday, ServiceNow, and Salesforce Lightning) to optimize workflows and enable data-driven decisions. Adept at working across multicultural, fast-paced environments with a strong focus on employee engagement, process efficiency, and stakeholder management. I am available to start immediately. WORK EXPERIENCE:- Oct – Mar​ BEL Groupe, Paris France HRIS Specialist (CDD) ●​ Supported the “One Review” project, integrating performance and reward reviews into a unified process, saving processing time and improving alignment across regions. ●​ Delivered end-user training on SAP SuccessFactors, improving adoption and reducing support tickets by 20%. ●​ Performed data consistency audits, correcting errors and improving compliance accuracy by 15%. -​ Sept​ ​ L’Oréal, Paris, France Project Manager, Talent Development Digital & e-Commerce (Apprentice) ●​ Strengthened global and local alignment by enhancing the talent management process, ensuring HR teams in France and worldwide worked from a consistent framework. ●​ Co-designed and delivered engagement events for the Digital & e-Commerce community in France, fostering stronger collaboration, visibility, and career development opportunities. ●​ Developed and optimized career tools that empowered the Digital & e-Commerce community to take ownership of their professional growth and mobility. 2023​ ​ Jan–Aug​ ​ Johnson & Johnson, Manila, Philippines Senior Talent Acquisition Partner ●​ Closed over 20 Accountant & Senior Accountant roles within 2 months despite salary budget constraints by sourcing creatively (LinkedIn Recruiter, Facebook groups, and referrals). ●​ Reduced time-to-hire by 25% and increased offer acceptance rates by creating a benefits package master document used across recruiters. ●​ Championed candidate experience, improving satisfaction scores by leveraging storytelling and long-term career growth opportunities at J&J. ​ ​ Johnson & Johnson, Manila, Philippines Senior Specialist, People Experience Operations ●​ Supported the People Experience Operations Lead by coordinating team workload, ensuring SLA targets were consistently met and complex HR cases were resolved efficiently. ●​ Delivered a seamless employee experience across HR Global Services by resolving escalated queries with accuracy, empathy, and compliance to policies. ●​ Ensured 100% process compliance in interactions with employees, managers, business units, and external suppliers, reducing risk and maintaining audit readiness. -​ Nov–Jan​ ​ -​ Jun–Oct​ ​ Johnson & Johnson, Manila, Philippines Specialist II, ASPAC Benefits Management ●​ Processed and managed compensation transactions (one-time payments, ad hoc compensation changes) in Workday for multiple ASPAC countries, ensuring accuracy and compliance. ●​ Supported the automation of the Service Awards process, achieving a 60% reduction in processing time and significantly improving efficiency and accuracy. ●​ Maintained a consistent 100% CSAT score by delivering timely, high-quality support to employees and HR partners. -​ Jul –Jun​ ​ Citibank, Manila, Philippines HRSS Operations Support Analyst ●​ Streamlined employee documentation processes by generating employment letters (reference, probation, transfers, renewals) with accuracy and compliance to company policies. ●​ Maintained 95% on-time case closure rate, ensuring all HR cases were resolved within SLA without delays. ●​ Resolved HR inquiries efficiently, providing first-line support and escalating complex cases when necessary, maintaining service quality within established guidelines. EDUCATION:-​ Sep–Sep​ ​ CIFFOP, Paris, France Master’s in international HR Management Relevant courses: Employer Branding, HR in Mergers & Acquisitions, Compensation & Benefits, Management of Organization Knowledge, French & European Labour Law, Coaching, and Mediation. -​ May–Apr ​ De La Salle University, Manila, Philippines Bachelor of Arts in Psychology Specialized in Quantitative and Qualitative Psychological Research, and Psychological Statistics. SKILLSET: Information Technology: Salesforce Lightning, Taleo Oracle, ServiceNow, HiredScore, Textio, LinkedIn Recruiter, Workday HCM, SAP Ariba, SAP SuccessFactors, and Microsoft Office. Languages: English (C2) and French (A1)