Alejandro Dionio II

A highly experienced and competent IT support with 8 years of experience. I have humbly started as a Technical Support Representative before I jumped in to the IT support field. I have high attention to details and processes, a resourceful person, and I take the initiative to create documentation which will help colleagues attain a faster resolution time, thus leading to positive feedback from clients. I am a touch typist that can type 80 words per minute.