Alec Ruk Singson

Alec Ruk Singson WORK EXPERIENCE SixEleven BPO Company Jan. 2024 – Feb. 2025 B2B Outbound Caller (Healthcare Insurance) Davao City • Conducted outbound calls to insurance companies to verify patient coverage and benefits. • Accurately documented insurance information in internal systems for billing processes. • Ensured compliance with data privacy and insurance regulations. • Consistently meet daily call and productivity targets of 6hrs and 30mins call and a 90% success rate. Deadbeats Entertainment May 2024 – Mar. 2025 Marketing Manager Hybrid – Davao City • Managed end-to-end marketing of live events with 100+ attendees, boosting brand visibility. o Key Result: Oversaw social media strategy across Facebook, Instagram, and TikTok, growing audience reach by 58%. • Directed creative content production that increased engagement rate by 64%. University of Southeastern Philippines Oct. 2024 – Present Research Assistant Remote • Conducted economic research focused on resource and environmental economics. • Collected and analyzed data, producing reports used for academic publications and policy discussions. Justin’s Tattoo Studio Appointment Setter • Scheduled and confirmed client appointments through calls and messages. • Responded to client inquiries and provided basic service information. Jan. 2022 – Aug. 2023 Davao City EDUCATION University of Southeastern Philippines 2022 - Present B.S. in Economics Major in Development Economics Davao City • Developed analytical and quantitative skills through research projects, data interpretation, and project evaluation • Gained practical experience in crafting data-driven policy recommendations and financial strategies through academic case studies and simulations. LEADERSHIP EXPERIENCE USeP - The University Parliament Confederacy Aug. 2022 – June. 2023 Finance Officer Davao City • Managed budget allocations and financial records for university-wide student parliament activities. • Prepared and submitted financial reports, ensuring transparency and compliance with guidelines. • Coordinated with committees for funding requests and event budgeting. SKILLS & INTERESTS • • • Technologies: Slack, CRM and Call Management Systems, Ibis Paint, Canva, Wix, Microsoft Office Suite, Google Suite, Meta Ads Manager, Social Media Analytics Skills: Outbound Calling, Appointment Setting, Social Media Marketing, Content Creation, Calendar Management, Client Communication, Data Research, Event Marketing, Administrative Support, Leadership, Graphic Design, Brand Strategy, CRM Management, Scheduling, Documentation Interests: Guitar, Singing, Hiking, Gigs