ALDIN JANSEN
GENERAL MANAGER
CONTACT--4 Loop Street, Cape Town
CBD
EDUCATION
PROFILE
General manager within contact center specializing in sales and customer
service with 9 years experience in various industries including broadband,
telecoms, BPO, recruitment, occupational health & safety, security, solar and
financing. Highly skilled in new development roles with a solid track record in
transformative sourcing initiatives, delivery cost savings and prime operational
efficiencies. Acts as consultant to various business owners offering skills
training to internal staff.
WORK EXPERIENCE
GOLD STANDARD HOLDINGS
2011
DE KUILEN HIGH SCHOOL
BACHELORS-
UNIVERSITY OF THE WESTERN
CAPE
Golden Key Invitation 2014 &
2015 - Bachelor of Arts
Environmental and
Sustainability Studies,
Tourism and Geography
majors
SKILLS
Project Management
Contract negotiation
Teamwork
Time Management
Leadership
Effective Communication
Critical Thinking
Training
2017 - PRESENT
GENERAL MANAGER
Develop and execute comprehensive marketing strategies and
campaigns that align with the company's goals and objectives.
Lead, mentor, and manage a high-performing SALES team, fostering a
collaborative and results-driven work environment.
CRM management and implementation-Hubspot, Solid, Quickbase,
3cx, Dial Fire, 8x8 , Microsoft & G Suite full stack,
Project management - Vox Telecoms, RSA WEB, Sunsavings /Stage
Zero, Engage MX, Altron Health Tech, Connection Kings, Vumatel,
Merchant West, CT International.
Account manager for key accounts
BPO implementation and management in recruitment for ViruHire
Internal recruitment and training
Manage budgeting ,quotations , profit margins and issue long and
short term strategies to achieve sales targets to generate revenue.
Marketing various products inline with partners and internal
operations.
FOSCHINI GROUP HEAD OFFICES
SALES AGENT
2015 - 2017
Create and close the leads
Inbound & outbound calls
Monitor brand consistency across marketing channels and
materials.
Customer Service after sales
Marketing at face to face events
CRM management
TOP SALES AGENT 2015,2016 & 2017
Marketing
REFERENCE: BENISKA- GSH
REFERENCE: KEVIN- TFG
