Alberta

I'm Alberta Attih, a proactive and empathetic Customer Service professional with hands-on experience in high-volume support environments. I’m skilled in CRM platforms like Zendesk and Salesforce, adept at conflict resolution, and experienced in building strong relationships with customers and stakeholders. My background spans procurement communication, legal editorial work, and content creation, where I’ve streamlined processes, resolved complex issues, and delivered high-quality results under tight deadlines. With strong interpersonal skills, attention to detail, and a track record of improving efficiency, I’m eager to bring value to a forward-thinking organisation.