SAMSON, ALAINE MONICA B.
Barangay C, Rosario, Batangas
--
OBJECTIVE
To be in an institution, which will allow me to both further utilize my skills, acquire new
abilities and moreover obtain the goals and objectives of the department where I will be assigned
PERSONAL DATA
Date of Birth
:
January 28, 1991
Place of Birth
:
Rosario, Batangas
Age
:
26
Gender
:
Female
Height
:
5’2
Weight
:
56kgs.
Status
:
Single
Citizenship
:
Filipino
Languages spoken/written
:
Tagalog, English
Father’s Name
:
Arnel M.Samson
Occupation
:
Government Employee
Mother’s Name
:
Marcelina B. Samson
Occupation
:
Housewife
Person to contact in case of emergency
:
Arnel M. Samson
His/Her Address and contact number
:
Rosario, Batangas-
ABILITIES
Written and verbal communication skills, with an eye for detail
Self starter with a can do attitude, productive in a high stress environment
Willing to work in amendable schedules
Knowledgeable in Microsoft Offices, such as Microsoft Word, Excel and Powerpoint
EDUCATIONAL BACKGROUND
TERTIARY
BS Chemical Engineering
Batangas State University
Alangilan, Batangas-
SECONDARY
Saint Joseph Institute
Barangay E, Rosario, Batangas-
PRIMARY
Rosario East Central School
Barangay A, Rosario, Batangas-
WORKING EXPERIENCES
PACC Credit Consultant
Customer Service Representative
Teletech - Lipa
2nd Floor, Robinson’s Place, Lipa City Batangas
June 2010 – June 2013
Job Descriptions:
➢ Handles inbound and outbound calls to customers with regards to all their
inquiries about their postpaid accounts.
➢ Handles complaints with regards to their services and have it sorted.
➢ Provides customer service or assistance to every customer’s enquiries.
➢ Offers other services that the customer can apply to or is eligible of.
NHTSPR – Enumerator / Validator
DSWD – Region IV
May 2009 – June 2010
Job Descriptions :
➢ Enumerates every families profile to check if they are eligible for government
benefits.
➢ Validates every information provided.
➢ Encodes every details to the database to assess the profile of the family.
➢ Do house to house interviews to every families that are eligible for the benefits.
➢ Do paper works and reports.
Cashier / Front Liner / Store Crew
Jollibee Boomtown
May 2008 – May 2009
Job Descriptions :
➢
➢
➢
➢
Handling money for customers and taking stock of supplies.
Suggests another alternate food if in case their order is not available
Offers other add-ons to enhance their food experience with the store
Responsible for all the orders and their changes.
CHARACTER REFERENCES
Mr. Ranilo Serrano
Brgy. Captain
Brgy. C, Rosario Batangas-
Madelene Caraig
Teletech - Team Leader
Lipa, Batangas-
I hereby certify that the above information is true and correct to the
best of my knowledge and belief.
____________________________
SAMSON, ALAINE MONICA B.
