I’m a results-driven Virtual Assistant, B2B Sales & Business Development professional, and AI Software Innovator with 11+ years of experience supporting businesses across sales, customer service, lead generation, order processing, and business operations.
I have hands-on experience with CRM and ERP platforms including HubSpot, Salesforce, and NetSuite, along with tools for customer support, workflow management, research, and virtual assistance. My experience includes B2B communication, lead generation, sales support, procurement-related processes, order management, logistics coordination, and administrative operations.
I am also currently developing AIVA (AI Virtual Assistant / AI Workforce), an AI-powered platform designed to automate business operations, including customer communication, booking, task management, workforce coordination, QA, billing, and workflow automation.
I bring a combination of business experience, technology knowledge, problem-solving, and hands-on execution, making me adaptable to both traditional remote support roles and emerging AI-driven business environments.