Driven professional with a Bachelor's degree in History and international Relations and a proven ability to manage multiple tasks, communicate effectively, and drive sales results. Seeking to leverage administrative, sales, and interpersonal skills. Efficient and reliable Virtual Assistant with strong organizational and communication skills, seeking to support businesses remotely by handling administrative tasks, customer service, and digital coordination with professionalism and discretion.
WORK EXPERIENCE
OLEREN HIRE NG
Jan 2024 – Sep 2024
Position held: Online Virtual Assistant.
Built strong relationships with customers, leading to a 15% increase in repeat business and referrals.
Responding to customer inquiries via email, chat, or phone.
Managing customer complaints or issues.
Managing emails, including responding, sorting, and organizing inboxes.
Scheduling appointments and maintaining calendars.
Creating, scheduling, and posting content.