Akash Mishra

Akash Mishra Phone - Email --LinkedIn - https://www.linkedin.com/in/akashmishra95/ Career Summary: To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Experience: CIEL HR Services Pvt Ltd – Feb 2024 – Nov 2024 (10 months) Client - LTI Mindtree, Pune Project - Azure Senior Infrastructure Engineer  Expertise in IAM | Security | Infrastructure | Cloud | M365.  Azure - Boards, Repos, Pipelines, Artifacts, Test Plans, Storage, Azure Entra ID.  Expertise in PostgresSQL | Git | Jenkins | Docker | Terraform | Kubernetes | SonarQube.  DevSecOps - Repositories (Code scanning, Secrets, Dependencies)  Backup and Storage – OneDrive, Veeam Backup and Replication, Azure Storage.  Scripting – Azure CLI/ARM/IAC, PowerShell, Ubuntu, VS Code, Git Bash etc.  Virtual Machine – AWS | Azure | VMware | Hyper-V | Docker. NIUM, Bangalore – Dec 2022 – Oct 2023 (11 months) Project - Infrastructure and Production Support  Managing around 175 employees.  Look after Infrastructure and Production support.  Expertise in IAM | Security | Infrastructure | Cloud. Senior Infrastructure Engineer  Expertise in AWS | Azure |O365 | Azure Entra ID | Jira | Sophos | Patch Manager | Zscaler | Slack| Zoom | Sprinto | Okta | Hex Node | Workspace | Virtual Machine | Security | Procurement Express | Backup and Storage.  Hardware and Software Support - Printer | Windows | Mac | Mobile devices.  Expertise in PostgresSQL | Git | Jenkins | Docker | Terraform | Kubernetes | SonarQube.  DevSecOps - Repositories (Code scanning, Secrets, Dependencies)  Backup and Storage – OneDrive, Veeam Backup and Replication, Azure Storage.  Scripting – Azure CLI/ARM/IAC, PowerShell, Ubuntu, VS Code, Git Bash etc. 2 Concentrix, Pune – July 2021 – September 2022 (14 months) Project - Microsoft O365 Microsoft 365 Support Engineer  Expertise in Azure | O365 | Security | Exchange Online | SharePoint Online | Teams Online | OneDrive for Business | Azure Active Directory | Intune | Networking | OAuth | Window Server | Virtual Machine | Billings | Backup and Storage.  Scripting – Azure CLI/ ARM, PowerShell, Ubuntu, VS Code, Git Bash etc. HCL Tech, Lucknow - January 2019 – April 2021 (27 months) Senior Customer Executive Project – Eir (UK Process) from January 2019- May 2020  Providing customer assistance for various issues including Wi-Fi, mobile, TV, telephone, sales, refund, billing, and retention. Project – Pearson VUE (US Process) from May 2020 till 9 April 2021  Providing customer assistance pertaining to technical issues related to backend applications, networking, upselling, vouchers, and refunds. Education - 2015 - 2017 City Academy Degree College, Lucknow B.A.- 62.33% in Public Administration and Computer Application (C, C++, Java) Certifications:  Microsoft - 900 (Microsoft 365 Fundamentals) Microsoft - 500 (Microsoft 365 Security Administration)