Ajileye Oluwabukunmi Ifeoluwa

Administrative Assistant and Customer Support professional focused on helping teams stay organized and ensuring customers feel supported. I have experience managing emails, scheduling meetings, maintaining records, and assisting customers with inquiries in a clear and professional manner.

Customer Support: Experienced in handling phone and email inquiries, resolving concerns calmly, and building positive customer relationships. I introduced a simple follow-up system in my previous role that improved customer satisfaction and encouraged repeat visits.

Administrative Support: Skilled in data entry, file organization, calendar coordination, document preparation, and online research to support smooth daily operations.

Tech Skills: Proficient in Google Workspace, Microsoft Office, Trello, Slack, and trained in CRM tools such as HubSpot. I am comfortable learning new systems quickly and working independently in remote environments.

I am reliable, detail-oriented, and committed to delivering quality work while supporting both team operations and customer experience.