Dedicated Virtual Assistant and Customer Service professional with over 10 years experience supporting businesses with admin tasks, CRM tools (Pipedrive, Zendesk, trello, Hubspot and the likes), lead generation, customer engagement, email and calendar management, data organization, and streamlining operations to improve efficiency. I am reliable, detail-oriented, and proactive, I help businesses stay organized, retain customers, and drive growth while delivering excellent service across teams.