Aja Peace Chima

AJA PEACE CHIMA Ebonyi State, Nigeria - ---Linkedin Professional Summary Results-driven Sales and Lead Generation Specialist with a proven track record in enhancing customer satisfaction, retention, and revenue. Experienced in swiftly addressing customer issues, leveraging upselling and cross-selling strategies to drive growth. Passionate about generating high-quality leads and maximizing business profitability, with strong expertise in CRMs and project management tools. Adaptable, collaborative, and dedicated to delivering exceptional results, making me a valuable asset to any team. Skills ● ● ● ● ● ● ● ● ● Lead Generation Sales Prospecting CRM Software Proficiency Research and Analysis Communication and Interpersonal Skills Campaign Development and Implementation Social Media and Online Networking Data Management Performance Monitoring and Analysis Professional Experience Lead Generation Specialist Iya Ada's Enterprise 12/2018 to 09/2021 ● ● ● ● ● Conducted research to identify potential leads and prospects within target industries. Utilized email, social media, and online networking platforms to reach out to prospects and initiate contact. Developed and implemented lead generation strategies and campaigns to attract new clients. Qualified leads based on predefined criteria and prioritized them for sales follow-up. Maintained and updated a comprehensive database of leads and prospect information. ● ● ● Collaborated with sales and marketing teams to optimize lead generation efforts and achieve business objectives. Monitored and analyzed key performance metrics related to lead generation activities and campaigns. Stayed updated on industry trends, market developments, and best practices in lead generation. Sales Prospecting Assistant/ customer support representative AEC Technologies 08/2017 to 10/2018 ● ● ● ● ● ● Supported the sales team by managing and organizing lead information in the CRM system. Participated in the development and execution of lead generation campaigns. Engaged with prospects via email and social media to build relationships and generate interest. Analyzed lead generation performance data to identify areas for improvement. Resolved customer issues efficiently, ensuring a high level of satisfaction and loyalty. Assisted in identifying and qualifying potential sales leads through research and outreach. Education Bachelor of science Degree in Biotechnology Ebonyi State University Abakaliki september, 2019 – December, 2023 Training and Certifications ● ● ● ● ● ● Advanced Lead generation certificate (LinkedIn) Lead generation foundation (LinkedIn) Social Media Marketing (Hubspot Academy) On Demand Skill Training (Digital Witch Support Community) Creating Positive Conversations with Challenging Customers (LinkedIn) - 2024 - 2024 - 2024 -2024 - 2024 Additional Information ● ● ● ● ● Proficient in the following software but not limited to Hubspot, pipedrive,salesforce and Lead Generation Tools like Apollo.io, Lead scrape, Leadfeeder, global database, web scrape, Lemlist,etc Familiarity with social media platforms and online networking techniques for lead generation Self-motivated and proactive with a results-oriented mindset Ability to work independently and collaboratively in a remote team environment Work sample