I am a dynamic and results-oriented professional with a robust background in virtual assistance, customer support, lead generation, and sales. With over 4+ of experience, I have consistently promoted product awareness, generated high-quality leads, and increased sales revenue. My expertise includes email and calendar management, graphic design, and proficiency with CRM software. I excel in using various tools and technologies, including Microsoft Office, Google Suites, and various project management platforms. My strong communication skills, both verbal and written, enable me to foster customer relationships and drive engagement effectively. I hold a Bachelor of Science in Biotechnology and have completed several training programs in on-demand IT skills.