Aja Peace Chima

PORTFOLIO AJA PEACE CHIMA sales/lead generation specialist and customer support representaive ABOUT ME AJA PEACE CHIMA I am Aja Peace Chima, a skilled sales and lead generation specialist with extensive experience in customer-facing roles. My background as a customer support representative has enabled me to consistently deliver high levels of customer satisfaction by promptly addressing issues, leading to increased customer retention and revenue through effective upselling and crossselling strategies. I excel at generating high-quality leads and prospects through various outreach methods, driven by a strong understanding of customer satisfaction and business profitability. My passion for making sales and generating revenue fuels my commitment to exceed expectations. I am proficient in various CRMs, including HubSpot, Intercom, Zendesk, Freshdesk, Salesforce, LinkedIn Sales Navigator, and Zoho CRM. I am also skilled in project management tools like Monday.com, Trello, and Asana, and I am familiar with tools such as Lemlist, Apollo.io, and ClickUp. My ability to quickly transfer knowledge, positive mindset, and friendly personality make me an invaluable asset to any team. If you are looking for someone whose experience and expertise will drive success and exceed expectations for your business, please get in touch. I am available for an immediate call to discuss the value I can bring to your team. SKILLS SOFT SKILLS Growth mindset Communication Organization Confidentiality and discretion Attention to detail / accuracy Time management Anticipating client needs Adaptability Proactiveness Problem-solving Critical Thinking People Skills & Collaboration Managing up Self-confidence Grit & Resilience Professional Etiquette BASIC TECHNICAL SKILLS lead generation sales Customer support Email marketing Data entry Appointment booking and Scheduling Internet research Project management Customer Relationship Management Data Analysis virtual assistance TECH TOOLS SKILLS HubSpot Salesforce Zoho CRM LinkedIn Sales Navigator Apollo.io, Lemlist Hunter.io Lead Scrape Trello Asana ClickUp Monday.com Intercom Freshdesk Zendesk Google Drive Dropbox One Drive microsoft 365 etc. KINDLY SLIDE THROUGH MY WORK SAMPLE GENERATED LEADS IMPORTED LEADS ON HUBSPOT CONTACT CREATED WITH HUBSPOT CUSTOMER SUPPORT USING HUBSPOT USING EMAIL SUPPORT TO RESOLVE TICKET ON HUBSPOT CLOSED AND WON DEALS PROJECT MANAGEMENT USING MONDAY.COM, ASANA, TRELLO AND CLICK UP TICKET SOLVED USING FRESHDESK AND INTERCOM Call - LET'S CONNECT Linkedin https://www.linkedin.com/in/aja-peace-chima-3a397a229/ Mail - CLICK HERE TO BOOK A CALL