Aiza Tiongson

AIZA N. TIONGSON ANTIPOLO, CITY Email:- OBJECTIVE To perform the best of my knowledge and ability, cultivate my skills in the service of a company that will contribute to the development and enhancement of my career and personal growth. EDUCATIONAL ATTAINMENT Tertiary: UNIVERSITY OF THE EAST RECTO, MANILA Secondary: ST. DANIEL CHRISTIAN ACADEMY ANTIPOLO, CITY SKILLS: • • • • • • • Communication Computer Literate Organizing Multitasking Dependability Interpersonal Skills Handling Pressure WORK EXPERIENCE Homebased Freelancer Customer Care 06/2018 - 01/2019 • • Ecommerce using Shopify and Zendesk Handles inbound and outbound calls (i.e general inquiry to product specific) • • • • Processing, modifying and cancellation of orders Processing refunds, replacement and returns Tracking orders Other tools use are DPD, Royal Mail, Google Spreadsheets, Paypal and stripe MacGraphics Carranz International Corporation Admistrative Assistant 11/2011 – 09/2014 Billboards and Printing Company • • • • • Customer Service Answering Phone Calls Secretarial Duties Scheduling Messengers and drivers Administrative Duties One Mega Group Inc. Administrative Assistant 02/2015 – 03/2016 Media Industry • • • • • • Customer Service Filing Records Administrative Duties Answering phone calls and outgoing calls Emailing Duties Copiers and Printing PERSONAL INFO Nickname: Shai Age: 30 yrs old Birthday: January 11, 1988 Gender: Female Religion: Born Again Christian Height: 5'7 INTEREST Reading books, Cooking, Playing Badminton and Billiards, Surfing the net. CHARACTER REFERENCE Jan Satsatin Accountant- Joecon Dorado HR Manager- _____________ AIZA TIONGSON