Aiza Tiongson

I am enthusiastic young woman and willing to work hard to achieved my goal. I work online to manage my career and enhance my work abilities and experience. I will do work professional and with realistic approach. 

I have worked as an Administrative Assistant for almost 4 yrs and Customer Care support for almost 6 Months.

I can do multi-tasking, flexible and I'm a hard-working person. Willing to work 24 hrs in 7 days. I am individual aimed to provide quality and unique services. I always work extra hard to ensure that you get what you deserve.

Client satisfaction is my number one priority.

Expetise:

Customer Care

• Ecommerce using Shopify and Zendesk

• Handles inbound and outbound calls

 (i.e general inquiry to product specific)

• Processing, modifying and cancellation of orders

• Processing refunds, replacement and returns

• Tracking orders

• Other tools use are DPD, Royal Mail, Google Spreadsheets, Paypal and stripe

Administrative Assistant

• Customer Service

• Filing Records

• Administrative Duties

• Answering phone calls and outgoing calls

• Emailing Duties

• Copiers and Printing

Receptionist

• Tasks/Achievements

• Customer Service

• Answering Phone Calls

• Secretarial Duties

• Scheduling Messengers and drivers

• Administrative Duties

Online Courses

• Shopify, Social Media Admin/CRM

Experienced with tools like,

DPD, Shopify, Zendesk, Google Spreadsheet, Paypal, and Stripe. I will be more happy to fulfill character reference upon request.