A customer-focused, energetic, and empathic professional with over 8 years of experience providing expert service in a fast-paced environment, who is passionate about developing strong customer relationships, driving brand loyalty, resolving complex customer inquiries, and increasing customer engagement. Excel in both team environments and alone. Proven ability to listen attentively, solve problems quickly and efficiently, create high-quality professional relationships with customers, and have the ability to quickly ramp up new systems and processes. Fully committed to following company procedures and winning loyal customers.