Aireen Jellen Palao

Hello!

My name is Aireen Jellen Palao. In my free time, I’m reading anything that catches my interest, aside from doing my diamond painting hobby. 

With a strong background in administrative support, customer service, and e-commerce operations, I am confident in my ability to streamline processes and enhance efficiency for your team. My experience in managing schedules, handling client communication, and utilizing digital tools like Google Workspace, Notion, and Shopify has allowed me to contribute effectively to fast-paced environments.

As an Operations Assistant of a start-up e-commerce cosmetics business, I played a key role in training new hires, coordinating warehouse functions, and managing international shipments while maintaining an 80% customer satisfaction rate. My responsibilities also included overseeing customer service through social media and e-commerce platforms, where I developed strong problem-solving and organizational skills. These experiences have equipped me with the ability to manage multiple tasks efficiently, communicate effectively, and maintain high levels of accuracy and professionalism.

I welcome the opportunity to discuss how my experience aligns with your needs.