AIRA FE ALCANO BRONOLA
Blk 7 Lot 24 Redwood Subd., Brgy Tayud Consolacion Cebu 6001
Email:-Phone:-
Indeed: https://profile.indeed.com/ Facebook: https://www.facebook.com/airalicious/
- Summary -
Customer service professional with more than 5 years of experience working in call centers. Consistent
positive interactions with customers and knowledge of time management have resulted in a promotion.
Proven ability to provide excellent customer service in busy environments.
- Key Skills -
Patience.
Dependability.
Interpersonal skills.
Conflict resolution.
Active listening.
Adaptability.
Empathy.
Decision-making.
- Work Experience -
Sutherland Global Services
Customer Service Representative
(November 2016-September 2017)
US Account (AT&T)
Accenture, INC.
Customer Service Associate
(September 2017 to Present)
Utility Account (Australia)
- Education & Training -
Secondary: St. Mary’s Academy of Sta. Cruz
Tertiary: University of Immaculate Conception, Davao City
Bachelor of Science in Secondary Education major in English
- Others -
Upwork
Account Manager
