AILYN CONCHA
LEAD GENERATION + DATA ENTRY VA
PROFILE
Miputak, Dipolog
City,Zamboanga del Norte
Detail-oriented Virtual Assistant with experience in administrative support,
social media management, and online research. Skilled in managing digital
tools, organizing workflows, and helping businesses stay efficient. Proven
ability to deliver high-quality work remotely while meeting deadlines and
maintaining clear communication.
CORE SKILLS
WORK EXPERIENCE
• Administrative Support
• Email & Calendar Management
CX Innovative Soutions
• Social Media Scheduling
Call Center Agent
• Data Entry & Web Research
• Customer Support
• Content Formatting
&Uploading
• Lead Generation
• Basic Graphic Design
TOOLS & PLATFORMS
• Google Workspace (Docs,
Sheets, Drive)
• Microsoft Office
• Canva
• Slack
• Zoom
• ChatGPT / AI Tools
LANGUAGES
English (Fluent)
Filipino(Fluent)
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Answering incoming calls to handle customer queries, problems,
complaints, and service inquiries.Lead, mentor, and manage a highperforming marketing team, fostering a collaborative and resultsdriven work environment.
Making proactive calls for telemarketing, lead generation, follow-ups,
and market research
3XC
ESL Teacher
-
Deliver lessons on English grammar, vocabulary, and pronunciation,
often using interactive methods like role-playing, games, and
multimedia tools.
Evaluate students’ English language proficiency levels to create
individualized learning plans.
Use techniques such as repetition, demonstration, and visual aids to
teach without necessarily sharing a common language.
M&S Amigo’s Shopping Center
Saleslady/Cashier
2018
Assist Customers
Ensure a clean and safe place for customers
Counting cash in drawers at the start/end of shifts, balancing
registers, and ensuring accurate payment processing.
EDUCATION
Elementary
Guiwanon Elementary School
-
Junior High School
Tubigon West National High School
Senior High School
Sergio Osmeña National High School
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Bachelor of Secondary Education Engish Major
Jose Rizal Memorial State University
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