Aileen Villaluna

Integrity, professional work ethics, time management, and doing my task the right way are among my strengths as a Virtual Assistant. Valuing the trust given to me is my top priority, thus, I always prove my worth. I take pride in claiming that have the right attitude and never compromise in fulfilling my duties and responsibilities. I always give the extra mile to my employer and do not quantify all that I do as I believe that when a business grows, I am part of it too.  

I have been a Virtual Assistant for 2 years supporting an Executive and different departments of a company base in Australia. I have also experience in Accounting and bookkeeping services. Before this, I have been employed for more than 10 years in different business process outsourcing companies handling customer service, customer support, and email support of known Telecommunication businesses in the United States, United Kingdom, and Australia. My more than a decade of experience in handling different types of customer service and back-office responsibilities made me the best in this field and be multitalented which will greatly help your business grow. My previous employers have professionally trained me in dealing with different types of customers to attain 100% client satisfaction. I have also enrolled in different online courses to meet the demands and skills of a modern E-commerce and social media Virtual Assistant.

My skills that you will be interested in are:

• Admin Support using Google and Microsoft tools

• Customer Service and Support

• Email Management 

• Data management, Data Entry

• Data research

• Product research

• Product lister

• Basic photo and video editing

• Making daily schedules and reports