Aiko Galvez

Aiko Galvez https://www.facebook.com/aiks.1602 @aiksgalvez002 About Me I am an experienced Customer Service Representative and Contact Phone- Address San Mateo Rizal 1850 Email- Skills Customer Service Oriented Sales Experienced Appointment Setting Canva Artist PowerPoint Presentation Social Media Management References Nikki Joy Virrey Real Estate Virtual Assistant- Jet Jason Paraiso BPO Team Leader- currently volunteered as Social Media Manager for our Church Facebook page. I am a team player, a leader and a dreamer. I know I can always improve for I am a learner and has passion for growth and excellence. I am committed to increase my self value. Education 2001 - 2007 Sto. Ninio Elementary School 2007 - 2011 Silangan National High School ICCT Colleges Cainta Rizal - BSBA - Marketing Andrew Theological Seminary (ATS) Christian Leadership Work Experiences (BPO Setting) Appointment Setter/CSR in LiveSalesMan (Feb. 9, 2022 - present) - receives inbound calls, set appointments and reply to voicemails for Salon and Spa CSR/TSR in Teletech Cainta (Oct. 4, 2021 - Dec. 23, 2021) - Ford Motor Company contact center person; answering inquiry, connecting to right department, explain warranty and perform basic vehicle sync troubleshooting. TRANSCRIBER in TaskUs Antipolo (May 27, 2020 - March 8, 2021) - trained to transcribe Audios from Facebook portal which users are Australian and Kiwis CSR in Alorica Marikina (Sept. 2019 - Dec. 2019) - customer support for Amazon US and Canada Work Experiences (Non-BPO Setting) Sales Associate in Uniqlo Marikina and Megamall (January 2015 - February 2016) - cashier, sales floor lead to monitor team's per hour duty and monitor sales Brand Ambassador in MASA Agency (October 2014 - December 2014) - promote and monitor stocks for P&G products and Toblerone Sales Promoter in La Monte Agency (July 2014 - September 2014) - promote and monitor stocks for Moet Hennessy Service Crew in McDonald's Farmers Plaza Cubao (September 2013 - June 2014) - cashier, lobby and fry person Other Experiences (Self employment & Volunteer) Volunteer Social Media Manager in DOOR OF FAITH CHRISTIAN CHURCH INT'L SAN MATEO (December 2021 - present) Networker and Operator in Toktok Franchise (local logistic company) (December 2020 - January 2022)