Aijil Mansarate

During my nine years in the customer service industry, I gained extensive experience and skills from handling various accounts. My responsibilities included taking inbound calls, assisting callers with their inquiries and concerns, making outbound calls when necessary, and managing live chats and emails. I also performed administrative tasks.

I am also skilled in managing emails and calendars. I have experience with tools such as Asana, Trello, and various CRM systems. Additionally, I am proficient in Avaya, Google applications, and Microsoft applications, along with other useful tools I learned while working in the BPO sector.

I used to work with flexible shifts because the changing schedules in BPO are constant, as well as being transferred from one line of business to another.

In my spare time, I enjoy using TikTok as a hobby, posting frequently about my adorable dogs. This has helped me gain a thousand followers, enabling me to activate my affiliate account and providing me with valuable insights into engaging with audiences on social media.