Ai Nguyen

As a Business Analyst with more than seven years of experience in the technology industry, I have successfully managed and delivered various IT projects across different domains and platforms. My expertise lies in eliciting, analyzing, and documenting business requirements, as well as designing and developing functional specifications that align with the project objectives and scope. I have a proven track record in ensuring the quality and timeliness of project deliverables, as well as facilitating effective communication and collaboration among all project stakeholders, including clients, vendors, developers, testers, and end-users. 

I possess exceptional communication skills, both verbal and written, that enable me to convey complex and technical information in a clear and concise manner. I am also adept at building strong and trusting relationships with all stakeholders, as well as resolving any issues or conflicts that may arise during the project lifecycle. I have the ability to work independently or as part of a team, as well as adapt to changing business needs and priorities. 

In addition, I am bilingual in English and Vietnamese, which gives me an edge in working with diverse and multicultural teams and clients. I have leveraged my language skills to conduct business analysis and provide support for various projects involving Vietnamese-speaking stakeholders, as well as to translate and interpret technical documents and presentations. I am always eager to learn new skills and technologies, as well as to share my knowledge and experience with others.